Related

Product App Platform: Run Docker containers without managing servers Product
Docker machine images list? Question Question
Is data persisted in a cassandra droplet? Question Question

Question

Droplet Locked by DigitalOcean Staff- how I can reach support team

Posted August 10, 2015 4k views
DigitalOceanDocker

Droplet Locked by DigitalOcean Staff and not getting any response even after raising two support tickets -how I can contact the support team to resolve the issue. is there any technical reason

Add a comment
info1110142
By:
info1110142

Related

Product App Platform: Run Docker containers without managing servers Product
Docker machine images list? Question Question
Is data persisted in a cassandra droplet? Question Question
Add a comment
1 comment

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
Submit an Answer
2 answers
ryanpq August 10, 2015

When you receive a message like this it usually means that a droplet has been locked due to an abuse issue. This may indicate that your droplet has been compromised and is being used in an attack. When this occurs a new ticket is opened on your account regarding the issue so our support team can assist you in resolving it. I see that the support team has responded to your ticket and this issue is being resolved.

Reply Report
marketinge74663 September 23, 2016

I want to destroy droplet but i cant do it because of Droplet Locked by DigitalOcean Staff. I write to support team 5 times for a 3 days , but they answer with the same “script” text… what can I do to destroy droplet?

Reply Report

Related

Looking for something else?

Ask a new question Search for more help