End to end hosting services

September 3, 2015 1.2k views
Monitoring
mosher
By:
mosher

Hi,
I would like to know if you’ve end to end hosting services including monitoring and level 1 support in case service or server is down or exhausted.

If yes what’s the cost? If not can you refer to some 3rd party that can do it?

Thank you,
Moshe

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1 Answer
ryanpq MOD June 13, 2016

We are an unmanaged provider. We provide 24/7 support but with a limited scope. Our support team is happy to assist with any issue with our control panel, any network issue with your droplet, and in making sure your droplet boots correctly. You are responsible for the software you choose to install within your droplet.

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