Error 1001 entering to www

Posted May 21, 2021 249 views

Hi there

I migrate my domain to digital ocean but when I enter to www domain, I get an 1001 error.

You can check by yourself

On the other hand, I want to

  • Remove www
  • Redirect from http to https

I migrate my dns to cloudflare, I hope Cloudflare will solve my issue but I’m not sure.

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1 answer

Hello @erodriguezp105Squid

The domain nameserver is currently pointing to us and Cloudflare at the same time. From your query, it appears you wish to manage the DNS record at Cloudflare so please remove the nameserver record which is pointing to DigitalOcean:

Here are the dig results showing nameserver output:

dig ns +short

Once it’s propagated then you will be able to manage the DNS record at the Cloudflare end. Also, you should reach out to Cloudflare support to address any DNS-related query.