Question

flagged account

Posted on February 16, 2013
Asked by hy110120

My account has been suspended for no reason, I didn’t receive any notification but just found the flagging information when logging in. I have sent a support ticket to you with no reply. My software and data were offline for hours, I need them to be restored at once

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Bobby Iliev

Site Moderator

• December 29, 2023

Accepted Answer

Hey,

In case anyone comes across this in the future, in our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

fs • February 16, 2013

Depends on if there was suspecious activity going on. You may even have been hacked and hackers may have used your server for illegal activities. Just sort it out with the support :-)

ram108 • February 16, 2013

Just wait and Support will reply to you. They don’t miss any tickets.