My account has been suspended for no reason, I didn’t receive any notification but just found the flagging information when logging in. I have sent a support ticket to you with no reply. My software and data were offline for hours, I need them to be restored at once
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Hey,
In case anyone comes across this in the future, in our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps!
- Bobby.
Depends on if there was suspecious activity going on. You may even have been hacked and hackers may have used your server for illegal activities. Just sort it out with the support :-)
Just wait and Support will reply to you. They don’t miss any tickets.