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How can I cancel my monthly payment?

How can I cancel my monthly payment?


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alexdo
Site Moderator
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June 30, 2023

Hello @callpros8gmailcom

You first need to remove all active products from your account. Also before you deactivate your account, you must resolve your team memberships:

  • If you are the sole owner of any teams, you must either delete the teams or assign a different team owner.

  • If you are the only member of a team, the team will be deleted when you delete your account.

  • If you are a member of a team with at least one Owner who is not you, you will be automatically removed from the team when you delete your account.

Hope that this helps!

KFSys
Site Moderator
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June 29, 2023

Hey @callpros8gmailcom,

If you want to deactivate your account you can follow our docs here

https://docs.digitalocean.com/products/accounts/deactivate/

Deactivating an account stops billing and prohibits future resource creation. You can choose to reactivate the account in the future with the same account history, resource limits, and verification status.

When you deactivate an account, you have the option to permanently remove the account’s data from DigitalOcean, including email and billing information. Purging this data means you cannot reactivate the account in the future, so you would need to create and verify a new account to use DigitalOcean again.

Basically, you need to enter your Control Panel - https://cloud.digitalocean.com/projects

Once in, click on the top-right corner of your screen --> My Account --> Deactivate Account

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