Question

How do you credit if failed to deliver 99.99% uptime?

  • Posted on July 12, 2013
  • igor9805Asked by igor9805

If the uptime can not achieve 99.99%, due to your network problems. How will you credit us? And Will it be done automatically by the system or will it be done by us open a ticket?


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From the DO <a href=“https://www.digitalocean.com/faq”>FAQ</a>s: <br>… <br> <br><strong>What is your SLA?</strong> <br>Digital Ocean provides a 99.99% Uptime SLA. Lost time is refunded back to your account at the hourly rate incurred.