How to add subdomain correctly?

I followed this digital ocean tutorial ( to add subdomain but every time I get this error message: “Sorry! Something went wrong!”, I’ve tried to add different values for host name but getting the same error, also their are similar questions but without clear answer!.

Thanks in advance!.

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Site Moderator
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February 19, 2022

Hi @khalifa,

You need to have your Domain added first, have you done that?

Additionally, are you sure you’ve actually followed each step to the letter? I’m asking as most of the times it’s something small which gets overlooked and causes issues.

WHen you are adding your DNS record, what Values are you selecting and typing in?