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How to create team without Credit Card?

Posted May 17, 2020 2.1k views
Security

I have an account with DO, I do not have a credit card. I do have a Prepaid Credit card and a Paypal account. I have tried both but DO is not accepting that for making teams. Is there anything I am missing. I would really like to make team as I don’t want to give out my main account to developer for security reasons.

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themaimoon
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themaimoon

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alexdo May 18, 2020

Hey @themaimoon,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Due to issues with fraud some debit cards may not be accepted by default. In some cases, by verifying your account with our support team this restriction can be lifted.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

Regards,
Alex

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