Question

How to unblock my port 25? i need that for smtp checks and not for the sending the emails specifically. Also my account is more than 60 days

I had encountered alot of issues for the smtps but i need my port 25 to be accessible by digital ocean! I need you guys to please unblock this for me how may i do this my account is 60 days older and have been in constant use Please solve this issue.


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Bobby Iliev
Site Moderator
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December 18, 2024
Accepted Answer

Hey @ahmednaeem,

The SMTP ports (25, 465, and 587) are blocked on all Droplets for new accounts to prevent spam and other abuses of our platform.

Even if SMTP were available, DigitalOcean strongly recommends against running your own mail server in favor of using a dedicated email deliverability platform. Dedicated email deliverability platforms are better at handling deliverability factors like IP reputation.

To send mail from DigitalOcean, they recommend using SendGrid via the SendGrid Marketplace 1-Click App.

Alternatively you could reach out to the DigitalOcean support team and check if they could lift the block for you but in many cases this is not possible:

https://www.digitalocean.com/support/

- Bobby.

alexdo
Site Moderator
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December 19, 2024

Heya, @ahmednaeem

The port is blocked on all new accounts to prevent SPAM.

Also our new disabled-by-default SMTP policy went effective on June 22, 2022, for all new accounts. While our Security team will still be monitoring spam activity, we believe this decision will benefit our customers and the broader internet community in our shared quest to minimize spam. As a part of this new policy, we have launched partnerships within the DigitalOcean Marketplace for routing mail from DigitalOcean Infrastructure. Our partners have a dedicated focus on email delivery so as a DigitalOcean customer you can be assured that your emails will be delivered.

https://www.digitalocean.com/blog/smtp-restricted-by-default

As mentioned to send mail from DigitalOcean, we recommend using SendGrid via the SendGrid Marketplace 1-Click App.

Regards

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