Question

I cannot log in with root password via SSH and WHM/Cpanel

  • Posted on December 26, 2014
  • adagdelenAsked by adagdelen

Hello everyone!

Just a couple of days ago I installed CPanel and moved my websites … all went good but today I couldn’t login with the root password via SSH or WHM… I tried to reset but the reset password is also useless… I will gone crazy . Support service is good but they have no info about this can anyone help me please :( and one of my websites /wp-admin/ or wp-login directory redirects to site.com/index … what does this mean?

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Hello, adagdelen

Do you receive any error messages when trying to access cPanel/WHM? The root password for the droplet will also work when you try to access WHM on ports 2086/2087.

If you’re getting an error about wrong login credentials you can try to reset your droplet’s root password in order to make sure that you’re using the correct password.

You can also access the droplet using the DigitalOcean console from your account.

Regards, Alex

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