I cannot log in with root password via SSH and WHM/Cpanel

  • Posted on December 26, 2014
  • adagdelenAsked by adagdelen

Hello everyone!

Just a couple of days ago I installed CPanel and moved my websites … all went good but today I couldn’t login with the root password via SSH or WHM… I tried to reset but the reset password is also useless… I will gone crazy . Support service is good but they have no info about this can anyone help me please :( and one of my websites /wp-admin/ or wp-login directory redirects to … what does this mean?

Show comments

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello, adagdelen

Do you receive any error messages when trying to access cPanel/WHM? The root password for the droplet will also work when you try to access WHM on ports 2086/2087.

If you’re getting an error about wrong login credentials you can try to reset your droplet’s root password in order to make sure that you’re using the correct password.

You can also access the droplet using the DigitalOcean console from your account.

Regards, Alex

This comment has been deleted