Question

I cant access my droplet via the web console or via terminal

Good day, i cant access my droplet via web console, or via terminal, i dont know if accidentally blocked port 22, please how can i resolve this? thanks.


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KFSys
Site Moderator
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December 1, 2022

Hi @outfinanceafrica,

Are you sure your Droplet is running, have you tried pinging it?

Additionally, ty using the Recovery Console

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

And if it doesn’t work what do you see?

alexdo
Site Moderator
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November 30, 2022

Hello @outfinanceafrica

Have you made recent changes or the droplet, e.g to edit service configs or do power cycles?

You can check our article on how to use to recovery console here:

https://docs.digitalocean.com/products/droplets/how-to/recovery/recovery-console/

If this does not help you can also reach out to our support team

Hope that this helps!