I cant received transfer of droplet in my account from another user

Posted on February 9, 2022

someone transfer is droplet to me yet i cannot received the droplet in my account, when i go to images and only option is to create a new one

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

KFSys

February 10, 2022

Hey @iteleh97gmail-com,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.

Bobby

February 10, 2022

Hello,

Keep in mind that you can’t transfer a Droplet directly to another user directly, you can transfer a snapshot of a Droplet to another user, who can then recreate the Droplet from the snapshot:

https://docs.digitalocean.com/support/how-do-i-transfer-a-droplet-to-another-user/

Best,

Bobby