Question

I cant received transfer of droplet in my account from another user

someone transfer is droplet to me yet i cannot received the droplet in my account, when i go to images and only option is to create a new one


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello,

Keep in mind that you can’t transfer a Droplet directly to another user directly, you can transfer a snapshot of a Droplet to another user, who can then recreate the Droplet from the snapshot:

https://docs.digitalocean.com/support/how-do-i-transfer-a-droplet-to-another-user/

Best,

Bobby

Hey @iteleh97gmail-com,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.