Question

I cant received transfer of droplet in my account from another user

someone transfer is droplet to me yet i cannot received the droplet in my account, when i go to images and only option is to create a new one

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Bobby Iliev • February 10, 2022

Hello,

Keep in mind that you can’t transfer a Droplet directly to another user directly, you can transfer a snapshot of a Droplet to another user, who can then recreate the Droplet from the snapshot:

https://docs.digitalocean.com/support/how-do-i-transfer-a-droplet-to-another-user/

Best,

Bobby

KFSys • February 10, 2022

Hey @iteleh97gmail-com,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps! - KFSys.