Is DigitalOcean still providing good support?
Been with DO for the last 6 years, support seems to be getting worse
My recent tickets this year, mostly about packet lost, will get a reply in 3 - 4 hours avg. That is… not great already.
But my new ticket (#3161461), also about packet lost, still waiting for a first acknowledgement after 10 hours! Imagine you have problem in network connection and getting zero reply from your provider!
These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.×