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Is DigitalOcean still providing good support?
Been with DO for the last 6 years, support seems to be getting worse
My recent tickets this year, mostly about packet lost, will get a reply in 3 - 4 hours avg. That is… not great already.
But my new ticket (#3161461), also about packet lost, still waiting for a first acknowledgement after 10 hours! Imagine you have problem in network connection and getting zero reply from your provider!
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