Question

Is port 25 blocked on VPS

Hey guys,

I’m trying to make a personal mail server and just wanted to check if port 25 was blocked as from past experiences from other providers was that I had to have it request to be unblocked.

Thank you for your time :)

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alexdo
Site Moderator
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February 8, 2023

Hello @4b96de78993641a7b1cf76b22f9ac2

As already mentioned the port may be closed for new accounts. This is something we have been doing to reduce spam on our network. Please do not think that we are accusing you of sending spam, it is more that we simply cannot accurately determine who will send it.

You can also use a third-party mail provider like SendGrid in order to avoid issues like this one. I’ll also recommend checking this article:

https://www.digitalocean.com/community/tutorials/why-you-may-not-want-to-run-your-own-mail-server

Hope that this helps!

KFSys
Site Moderator
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February 7, 2023

Hi @4b96de78993641a7b1cf76b22f9ac2,

It’s possible port 25 is closed for external uses for new accounts. There are a few ways to go about the problem

  • Use ports like 465 or 587 for SMTP
  • Contact DigitalOcean’s support and ask for the block to be removed. You’ll need to provide a reason why it should be done.

To expand more on blocking port 25 for new accounts, this is something DigitalOcean has been doing to reduce spam on it’s network. It is more that we simply cannot accurately determine who is going to send it.

Stopping spam is a constant fight, so DigitalOcean has implemented some restrictions on newer accounts. Having said that, you can always contact them and ask for the port block to be lifted on:

https://www.digitalocean.com/support/

More information here:

https://docs.digitalocean.com/support/why-is-smtp-blocked/

Hope that helps!

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