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Issues connecting to valkey using private connection string

Posted on May 11, 2026

I have a node server running on app platform connected to a vpc, from which I’m trying to connect to valkey using the ioredis package

i also have a managed valkey instance in the same region as the node server

connecting using the valkey public string provided in the digital ocean valkey dashboard works absolutely fine with no issues connecting. However when I substitute the string for the private one the server fails to connect.

I Have tried attaching the database to the app in the app platform settings. But this doesn’t work either. I have also tried adding the app as a trusted source in the valkey setting but with no luck also.

maybe perhaps there’s an additional step or configuration I’m missing? If anyone could please help.

many thanks



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