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Question

my droplets cannot boot and my payment cannto updated...............................

  • Posted June 24, 2014

dear digital ocean

1.what’s going on my droplets cannot boot? 2.why my payment not updated?

thanks,

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scott713090 • June 25, 2014

Hi Halidpelo,

It appears that DigitalOcean had an issue yesterday with their activity que. Should have been sorted by now though.

mrkggg • June 24, 2014

Hello Halidpelo:

I had this problem when I first tried to create a droplet head to the sidebar after you have logged in and you will see a billing link. Click on that and you should be able to add funds either, though PayPal or you should be able to add a credit card.

After you have gone ahead and added funds to your account, you should be able to create a new droplet.

If you are still having trouble with this go ahead and submit a ticket directly to the Digital Ocean team by navigating to this link and clicking the blue new ticket in the top right hand side of the screen.

https://cloud.digitalocean.com/support

Good luck, Mark