I’m a new DigitalOcean customer. I set up my first droplet and everything is running normally except that after a few minutes the session locks up and then finally disconnects after a minute or so. I can’t log in for at least a couple of minutes. It’s happening a few times an hour. How do I resolve this problem? I’d like to give DigitalOcean a chance.
This textbox defaults to using Markdown to format your answer.
You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!
Can you open up a ticket so we can trouble shoot this with you. <br> <br>That way we can correspond about what software you have installed and also check for any connectivity issues without making that data public here on the forum.
Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.
Full documentation for every DigitalOcean product.
The Wave has everything you need to know about building a business, from raising funding to marketing your product.
Stay up to date by signing up for DigitalOcean’s Infrastructure as a Newsletter.
New accounts only. By submitting your email you agree to our Privacy Policy
Scale up as you grow — whether you're running one virtual machine or ten thousand.
Sign up and get $200 in credit for your first 60 days with DigitalOcean.*
*This promotional offer applies to new accounts only.