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Network Error: Software caused connection abort. Can not connect to server

Posted September 12, 2017 9.5k views
DigitalOcean 1-Click Apps MarketplaceUbuntu 16.04

I am using ubuntu 16.04 for my magento. I can not able to login into server as it cause connection issue when i try to login using Putty. I can not able to locate /var/www/html/ directory structure where I have put my files and folders.

Is there any command I need to run in order to get that structure back? Help me to solve connection issue problem so I can able to login.

Thanks.

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kishanpatel
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kishanpatel

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  • ForYourIT September 12, 2017
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    Hello @kishanpatel,

    I can not able to login into server as it cause connection issue when i try to login using Putty
    Are you using Pytty or any SFTP client like WinSCP? Because an SFTP client will not work due to the SSH password needs to be changed.

    Are you sure you are running a Magento one-click install droplet? Because I don’t believe this app excists.

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kishanpatel September 12, 2017

Hi @CrypticDesigns ,

Thanks for replay. I have changed default password and before reported here it is working but I believe due to some command on server I can not able to login.

One click magento install give us older version of magento that we dont want so I have fresh new version of magento on my production server. I did compressed files and upload here in place of one click application files and folders. so you are right app not exists on server right now.

How I can get back to login into server ssh and able to see directory so I can start upload process on server again?

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  • ForYourIT September 12, 2017

    Allright @kishanpatel ,

    First thing I would then recommend is to get SSH access back. Try to login from the DigitalOcean droplet console and edit things that need to be changed. After that you can login again, you can worry about setting up Magento.

    If you can’t get access back, you could reinstall the droplet but then you will lose all data.

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kishanpatel September 12, 2017

@CrypticDesigns ,

I have tried to login with droplet console and try to install openssh to solved problem of connection refused but it can not locate the file.

If you can help me to get back on SSH then it is great for me. Rather then doing whole installation again and do configuration takes alot time in magento Plus losing all the data.

If you could help me with existing droplet to connect ssh back please guide me so I can follow step and get connection back on server.

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