I have an issue with my droplet. It is currently using Ubuntu 18.10 and I wanted to update to Ubuntu 18.04 LTS, so I decided to shut it down and take a snapshot. When I took the snapshot, I booted the droplet, but unfortunately after restarting. I can’t log in with SSH Key. Apache is running but I can’t access the IP via the browser too (it results in connection timed out). It shows on the droplet status that it is running but the web page is not working. I decided to restore the snapshot to the droplet but it won’t work.
Please help me find out what is going wrong, my website is off since soon 48hours, I contacted DO still no response.
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