Question

Not Able To Connect To The Internet

Hello everyone. I have been facing an unusual problem for a few days. I don’t know why my Windows 7 PC isn’t connecting to the home network. All other appliances are working fine. It is showing ‘Connected But No Internet’. Can anyone guide me to solve this problem? Any kind of feedback would be highly appreciated.


Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Want to learn more? Join the DigitalOcean Community!

Join our DigitalOcean community of over a million developers for free! Get help and share knowledge in Q&A, subscribe to topics of interest, and get courses and tools that will help you grow as a developer and scale your project or business.

Hello, @soledadward

You can also try to reboot the device and try to connect it via a LAN cable and test if it can connect to the Internet so you can see if the issue is only on Wi-Fi. There might be an issue only with Wi-Fi so testing with a wired connection can really help to find the culprit of the problem.

Also, test the connection using the troubleshooter which KFSys mentioned.

Regards, Alex

Hi @soledadward,

Windows 7 comes with a built-in troubleshooter that you can use to repair a broken network connection.

  1. Choose Start→Control Panel→Network and Internet. Then click the Network and Sharing Center link.

  2. Click the Fix a Network Problem link.

  3. Click the link for the type of network connection that has been lost. There are several different troubleshooters available but you can select : Internet Connections: When you can’t connect to the Internet or to a particular Web site

Please try any of the above to see if any information can be found for your problem.