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Hi folks,

I am facing this issue that I am not receiving any email for comments/contact forms/registrations on my wordpress droplet installed using openlitespeed image on digital ocean. Please let me know if there are some additional steps in order to receive these mails.

Thanks.

Answer 1

KFSys April 12, 2020

Hi @devInProgress,

The OpenLiteSpeed WordPress image does not come with any SMTP service like postfix. You can check the included software here:

https://marketplace.digitalocean.com/apps/openlitespeed-wordpress

If you wish to configure mailboxes and send out e-mails, you’ll need an SMTP service. You can use Postfix for that. DigitalOcean have a pretty good tutorial on installing and configuring it. You can check that here

https://www.digitalocean.com/community/tutorials/how-to-install-and-configure-postfix-on-ubuntu-18-04

If you wish to configure mailboxes as well, you’ll additionally need to check the following article:

https://www.digitalocean.com/community/tutorials/how-to-set-up-a-postfix-e-mail-server-with-dovecot

Regards,
KDSys

How To Set Up a Postfix E-Mail Server with Dovecot

by Lukas Erlacher

This tutorial will tell you how to setup a basic mail server and attempts to teach you a bit about the Postfix MTA (Mail Transfer Agent) in the process.

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devInProgress April 14, 2020

Postfix is there.
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Answer 2

devInProgress April 14, 2020

Postfix is there.
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Answer 3

eleu April 13, 2020

Thanks @KDSys, I just want to update that postfix should be already installed. Will update the list soon. Please also check the mail in Spam.

Best,
Eric

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devInProgress April 14, 2020

Interesting, I was able to see the message in SPAM with a non secure lock, how do I fix it? Also the email only came for change of admin’s email but not for signups, comments. Do you know what can be the reason for this?
Reply Report
- eleu April 14, 2020
  
  You can check Gmail ssupport https://support.google.com/mail/answer/1366858
  
  What’s your Settings>Discussion>Email me whenever settings?
  If enabled already, please test and check log
  tail -f /var/log/maillog
  
  Reply Report
  
  devInProgress May 13, 2020
  
  tail: cannot open ’/var/log/maillog’ for reading: No such file or directory
  tail: no files remaining
  
  Reply Report
- live2018 May 9, 2020
  
  same issue here, were you able to solve it ?
  
  My domain is with google domains and ssl is let’s encrypt, and droplet with one click wordpress install (not lite). My webmail is with godaddy https://in.godaddy.com/email/professional-business-email, this one.. and if i send emails through webmail, it works. however when wordpress sends emails like admin email change or customer order/invoice , comments etc etc, i don’t get emails. i have tried yahoo and outlook, none of them get emails (probably getting rejected outright) only gmail get’s emails but it also throws it in spam.
  
  Reply Report

Answer 4

devInProgress April 14, 2020

Interesting, I was able to see the message in SPAM with a non secure lock, how do I fix it? Also the email only came for change of admin’s email but not for signups, comments. Do you know what can be the reason for this?
Reply Report
- eleu April 14, 2020
  
  You can check Gmail ssupport https://support.google.com/mail/answer/1366858
  
  What’s your Settings>Discussion>Email me whenever settings?
  If enabled already, please test and check log
  tail -f /var/log/maillog
  
  Reply Report
  
  devInProgress May 13, 2020
  
  tail: cannot open ’/var/log/maillog’ for reading: No such file or directory
  tail: no files remaining
  
  Reply Report
- live2018 May 9, 2020
  
  same issue here, were you able to solve it ?
  
  My domain is with google domains and ssl is let’s encrypt, and droplet with one click wordpress install (not lite). My webmail is with godaddy https://in.godaddy.com/email/professional-business-email, this one.. and if i send emails through webmail, it works. however when wordpress sends emails like admin email change or customer order/invoice , comments etc etc, i don’t get emails. i have tried yahoo and outlook, none of them get emails (probably getting rejected outright) only gmail get’s emails but it also throws it in spam.
  
  Reply Report

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