outstanding verification ticket

  • Posted October 21, 2014

I have opened a new account in here because I like the offer. After entering my credit-card information (same name as on my account) and setting up TFA I am unable to create a droplet. I created a Automated Account Verification Request at 9:00 CEST but I don’t got an answer for now (13:12 CEST). I read about request times about half an hour, why my ticket needs so long? I hope I’ll get an answer soon :)

Ticket #420246


Submit an answer
You can type!ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Yes I just ask for the confirmation like “Please verify my account, thank you! :)”… Or do I have to write something special?

Did you reply to the ticket?