I have had a Digital Ocean account since 2016. I don’t use it as a testing ground and not very often. Today I logged in and it appears that my account is now a team. I was the only person in the team, so I deactivated the team, but now when I sign in I get a page wanting me to create a team and add payment details to it instead of my normal dashboard. Please help, what happened? I have been unable to figure out how to contact Digital Ocean directly, so I am asking the community here.
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Hi Shawn,
Sorry for the confusion! You should have received an email explaining the change, but of course, emails don’t always show up or show up in the right sequence.
Here’s the explanation.
To get back to your normal dashboard, you’ll need to create a new team and re-add your payment method (or choose a different one).
If you need more help from support, the portal is at https://cloudsupport.digitalocean.com/
I hope this helps!
Melissa Anderson