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Problem with ISPConfig + Roundcube (e-mail access)

Posted on December 2, 2013

Hello everybody,

I have a Debian server configured with ISPconfig and roundcube as email system. I already have created MX records in DO panel. When I access https://MYDOMAIN.com.br:10000/webmail/ and fill fields in with username and password, it returns “Login failed”.

I followed exactly these instructions: http://www.howtoforge.com/using-roundcube-webmail-with-ispconfig-3-on-debian-wheezy-apache2 .

Roundcube - General error log: [02-Dec-2013 13:35:55 +0000]: IMAP Error: Login failed for contact@MYDOMAIN.com.br from 99.99.99.99. LOGIN: Login failed. in /usr/share/roundcube/program/include/rcube_imap.php on line 205 (POST /webmail/?_task=login&_action=login)

Roundcube - IMAP error log: [02-Dec-2013 13:53:27 +0000]: [DCF2] S: * OK [CAPABILITY IMAP4rev1 UIDPLUS CHILDREN NAMESPACE THREAD=ORDEREDSUBJECT THREAD=REFERENCES SORT QUOTA IDLE ACL ACL2=UNION STARTTLS] Courier-IMAP ready. Copyright 1998-2011 Double Precision, Inc. See COPYING for distribution information. [02-Dec-2013 13:53:27 +0000]: [DCF2] C: A0001 LOGIN contact@MYDOMAIN.com.br MYPASSWORD [02-Dec-2013 13:53:32 +0000]: [DCF2] S: A0001 NO Login failed. [02-Dec-2013 13:53:32 +0000]: [DCF2] C: A0002 LOGOUT [02-Dec-2013 13:53:32 +0000]: [DCF2] S: * BYE Courier-IMAP server shutting down [02-Dec-2013 13:53:32 +0000]: [DCF2] S: A0002 OK LOGOUT completed

Can someone give me a help?

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