Question

Problem with server

Hello, I bought a server from you in order to create a site on it. To register on my site, users must confirm their email. smtp server I have configured on a third-party server and it works fine. But your server is blocking something that does not allow my site to contact with my smtp server and send a message by email


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Hello, @cryptoboyarin777

Can you share more details about the site and the email configuration as well? Are you using WordPress or any other CMS or this is a custom application with integrated mail configuration?

If you’re using WordPress, I could suggest here is using an SMTP plugin for your site.

That way you will be able to specify an SMTP server with authentication which your emails would be going through. You could for example use SendGrid’s SMTP service. This would drastically increase the delivery rate of your emails as well compared to using plain PHP mail.

I’ve been using this plugin for a while now and it works very well: Easy WP SMTP.

https://www.digitalocean.com/community/tutorials/how-to-get-wordpress-email-notifications-on-a-digitalocean-droplet

Hope that this helps! Regards, Alex