Question

Raised a ticket 9 hours ago no reply whats going My business is suffering

Posted July 30, 2017 1.2k views
CentOSEmail

Raised a ticket 9 hours ago no reply whats going My business is suffering, Do support isnt active seems they say 24/7 but in last 9 hours no reply

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

×
3 answers

You’re not paying for a SLA, they will respond on best effort effort basis.

Does that mean that the support will respond in days

@Woet : i am waiting for them to just enable port 25 so that i can relay emails from my aws servers

Submit an Answer