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Request to Unblock Outbound SMTP Ports 587 and 465

Posted on December 26, 2025

Hello DigitalOcean Support Team,

I am currently hosting a web application on a DigitalOcean Droplet and need to send emails using Gmail SMTP.

However, my server is unable to establish a connection to smtp.gmail.com on ports 587 and 465. When I run the following command: telnet smtp.gmail.com 587

the connection times out. At the same time, ping smtp.gmail.com works correctly, which indicates that the network itself is reachable.

This issue is preventing my deployed website from sending transactional emails. I understand that outbound SMTP traffic may be restricted by default, so I would like to request that outbound SMTP access on ports 587 and 465 be unblocked** for my Droplet.

Please let me know if you need any additional information from my side to proceed with this request.

Thank you

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