server taking way too long for a snapshot

August 22, 2014 2.1k views

Our droplet is 32G/320G. We’ve been trying to take a snapshot and the process has been running for over 100 minutes. During this time of course, the server is offline. We need to get it back online. So, we need the snapshot to complete, or to stop the process.

Support is non-responsive to out tickets.

Anyone else experience this? If so, how to resolve?

Super frustrated.

1 Answer

Yup, I’m experiencing the same thing. Support still has not responded.

  • Update. I asked them to stop the snapshot and they stopped it immediately. When I tried again at night, the snapshot took only 30 minutes.

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