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Stop use DigitalOcean now. There're a ridiculous bug in unlock workflow.

Posted on August 24, 2015

My account get locked when I try add a credit card. It ask me verify my identify to unlock the account. When I try to vertify my identify. It ask me add a credit card or send a paypay payment again!

It’s hard to believe DigitalOcean has a such ridiculous bug in the workflow.



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Please open a ticket with our support team from the control panel or by emailing support@ and we’ll look into this for you.

Greetings!

This account is permanently locked, and will not be unlocked for any reason.

Regards, Tim Trust & Safety Specialist Check out our community for helpful articles and tutorials. https://digitalocean.com/community

I just processed the verification. Unfortunately, My account get locked for no reason!

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