Question

Unable to access VPS. I restarted my VPS can t ssh it neither can i use console to access it ?

Posted September 29, 2014 4.1k views

Unable to access VPS. I restarted my VPS can t ssh it neither can i use console to access it ?

What should i do ?

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ketavsharma
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ketavsharma
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2 answers
aguilar1181 September 29, 2014

I would open a ticket with support, for them to take a look at it.

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ketavsharma September 29, 2014

its been 30 plus minutes havent got any response :D

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  • aguilar1181 September 29, 2014

    They’ll get back to you soon. DO has one of the best technical supports I seen around.

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  • ketavsharma September 29, 2014

    lets hope so

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  • ketavsharma September 30, 2014

    I’m sorry to report that our engineers have discovered that the underlying volume is corrupted, and was missing much of its filesystem

    Therefore, you’d need to recreate this droplet from a snapshot or backup; or if you have none of these available you’ll have to recreate from scratch :-(

    This is what i got from DO. If their systems got corrupted why should i pay for it ? I didn’t do a thing to corrupt it ?

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