Report this

What is the reason for this report?

Unable to create support tickets.

Posted on July 12, 2013

I am unable to create support tickets.

Error: “There was an error creating your Ticket, please try again.”

Which is inconvenient, because there are functional issues with a droplet that I want you guys to address. Hard to do if I can’t submit support tickets.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.
0

Hey,

Quick update here in case that anyone comes across this in the future. The issue has been fixed and you can find the support form here:

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.

Was the subject line blank? If so, that may have been the cause of the issue! Please be sure to always include a subject.

Try e-mailing support.

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.