Unverified account limitations

Posted June 20, 2019 1.4k views
DigitalOceanUbuntu 18.04

Volume sizing and droplet sizing limitations are useful for limiting bad actors and abusers but are currently driving me nuts. Can someone help me? Support has yet to respond. I am trying very hard to use DO for some of our solutions, but I keep hitting roadblock after roadblock.

I am also unable to change billing information.

Any help is greatly appreciated.


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3 answers

Ticket #02768353

Our card issue has been resolved. I just checked again and the volume limitations were still in place.


Thank you for providing the ticket number! I’ve followed up with you directly and will be more than happy to work with you to get your account taken care of!

All the best,

Jonathan Tittle
Manager, Support

Yes, thank you for following up. I have responded to the ticket. I look forward to resolving this soon.