Hello my website https://www.mediacallosum.com/ have very weak uptime 9%-15% per day, and is slow to load, please help why this is happening?
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×Hello, @artyz
The site indeed take a lot of time to load. However when I tested it it loaded a Error establishing a database connection error. Would you mind checking if the database server is up and running? If the database is hosted locally on the server you can check if MySQL/MariaDB or PostgreSQL service is up and running.
Also I will recommend you to examine the database error logs and check this article:
Can you please share more information about the setup you have (Droplet OS / Web server type - Apache, Nginx, Site CMS/platform)
Regards,
Alex
Hello, thank you for your answer, I will try to find more info
in the meantime I must say that I moved to Digital Ocean hosting for 5$ per month using worpdress from Google Cloud, and it was working OK on googole cloud, it was more expensive and I decided to move to Digital Ocean. I suppose there is something wrong with the Digital Ocean, not sure where I must ask the question to check why uptime is so weak?
Thanks
Hello,
If you’re still experiencing some issues you can also reach to our support team with some further details, e.g droplet region and some general information about the problem.
Regards,
Alex
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