Where do I get permission for allowing a 3rd-party cybersecurity team to run penetration tests against my app?

We are about to publish a web app which will process sensitive customer data e.g. personal information and credit card data. Our cybersecurity partner would like to run some penetration testing against our apps to give us a recommendation report as to where to enhance our security measures.

We’ve been told that we need a persmission from DigitalOcean to go ahead with that. I wonder where/how can I get this permission?

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Bobby Iliev
Site Moderator
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March 5, 2022

Hey @amrseal,

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.

Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

Hope that helps!

- Bobby.