why my account "locked by admin"?

April 3, 2014 1.7k views
I am a new user, after i entry my profile for billing, my account was locked, send support ticket and verifiy my account, send scan ID, but my account was "locked by admin" ? i send support again, and no response until now! why? Thanks,,
2 Answers
Did you did anything illegal?
Please wait for a response to your support ticket. Thanks!
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