Wordpress Contact Form Not Sending Email Notification

I use Digital Ocean for my Wordpress site and everything was fine with my contact form until about 10 days ago. No matter how much trouble shooting (including using different contact form plugins) I am not getting the email notification that a form was filled out. Is this an issue with DigitalOcean blocking the wordpress@domain-name email from being sent?

Submit an answer

This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

Sign In or Sign Up to Answer

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Site Moderator
Site Moderator badge
April 22, 2023

hey @accesstrax,

Are you using SMTP? If you are what settings are you using?

Additionally, have you checked if your Droplet’s IP address has gotten on some blacklists?

Site Moderator
Site Moderator badge
April 22, 2023

Hello @accesstrax

Would you mind sharing the exact SMTP settings that you’ve configured in the plugin? Have you made recent changes to the site like plugin or core version update?

My plugin recommendation is always the Easy SMTP plugin -

We have a tutorial that covers the process which you can check here:

Hope that this helps!

Try DigitalOcean for free

Click below to sign up and get $200 of credit to try our products over 60 days!

Sign up

Get our biweekly newsletter

Sign up for Infrastructure as a Newsletter.

Hollie's Hub for Good

Working on improving health and education, reducing inequality, and spurring economic growth? We'd like to help.

Become a contributor

Get paid to write technical tutorials and select a tech-focused charity to receive a matching donation.

Welcome to the developer cloud

DigitalOcean makes it simple to launch in the cloud and scale up as you grow — whether you're running one virtual machine or ten thousand.

Learn more
DigitalOcean Cloud Control Panel