How To Set Up a Help Desk System with OTRS

OTRS (Open source Ticket Request System) is a help desk and IT service management system. It provides a single point of contact for users, customers, IT personnel, IT services, and any external organizations. In this tutorial, you will install OTRS Community Edition on your server and set up a simple help desk system. Choose your operating system to begin.

CentOS

7

How To Set Up a Help Desk System with OTRS on CentOS 7

Learn How To Set Up a Help Desk System with OTRS on CentOS 7

Ubuntu

18.04

How To Set Up a Help Desk System with OTRS on Ubuntu 18.04

Learn How To Set Up a Help Desk System with OTRS on Ubuntu 18.04

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