Question
200$ credits has not been applied
- Posted on May 8, 2023
- DigitalOcean Droplets
Asked by 28225c171e264d87a8cb1471435d0c
i just created a digital ocean account from a free trial link from Google. but even after verifying credit card, 200$ free credit has not been applied yet. what should i do now? need help asap. thank u
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Hey @28225c171e264d87a8cb1471435d0c,
In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don’t ever access personal account information here. This means we can’t provide help with any account or billing-related issues.
Please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)
Hope that helps!
Hey @28225c171e264d87a8cb1471435d0c,
Usually, in order to get your Free Trial/Github Studen Pack credit, you need to add a valid payment method, that’s all. It should appear in your Control Panel in the Billing Section. If you’ve added a valid payment method (Paypal, a payment card, etc.) you should get the credit. Having said that, if you’ve not added the Payment method the best possible way forward would be to contact DigitalOcean’s Support.
They should be able to help you out with your account issue. You should be able to reach them here:
If you are unsure if you have received the free credits, you’ll need to go to your Control Panel --> Billing.
Hope that helps! - KFSys.