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500 Internal Server Error accessing Gravity Forms uploaded images/files

Posted August 21, 2015 6.7k views
UbuntuApacheWordPressLinux Commands

Hi there,

I have trouble accessing images and files uploaded through Gravity Forms in the /wp-content/uploads/gravityforms/xxxxx directories. A peek into the Apache error log says “/var/www/dev/wp-content/uploads/gravityforms/.htaccess: Options not allowed here”. The .htaccess file looks like this http://d.pr/i/1kMWy

Regular WP uploads in /wp-content/uploads are fine.

Please advise.

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shaiful
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shaiful

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3 answers
shaiful August 21, 2015

Hi Kint,

Thanks for you answer.

Here it is:

<Directory /var/www>
Options FollowSymLinks
AllowOverride FileInfo
</Directory>

I modified the third line to become AllowOverride FileInfo Options so it is now:

<Directory /var/www>
Options FollowSymLinks
AllowOverride FileInfo Options
</Directory>

Seems to have fixed the issue but is this the correct way?

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Kint August 21, 2015
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Kint August 21, 2015

Can you post the <Directory /var/www/> section of your Apache config? The answer is in there. You need to specify which Overrides can be allowed from an htaccess file.

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Kint August 21, 2015

Pretty sure it is, yes. It was what I was about to suggest.

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