Question

Access Droplet Timeout problem

I can’t access droplet since yesterday. When I try to connect with console, I am getting timeout.


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Hey @swimmingdarkcyanshrimp,

You can power cycle the droplet via your DigitalOcean account if you can not access the droplet via the recovery console.

If this doesn’t help you can reach out to our amazing support team as Bobby already mentioned

https://www.digitalocean.com/support/

Hope that helps!

Hello,

Have you tried restarting the server?

If you are still unable to connect after a restart, please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/support/

Hope that helps!

- Bobby.