Question

Account Blocked Because DigitalOcean Can't Verify

  • Posted on October 11, 2014
  • satriyoAsked by satriyo

Just try to re-use my account i was registered almost a year ago pay $5 ‘One time Credit’ via Paypal then the system asked me to give some details

then i got this from the support

Hi,

Thank you for responding.

At this time, we are unable to verify your account with the information available and your account will not be unlocked.

Regards, 
DigitalOcean Support

also, i got this

Hello,

Unfortunately we were not able to verify your account.

At this time the hold on your account is permanent and there is no further information required at this time.

We apologize for the inconvenience.

Thank you, 
DigitalOcean Support


seems like digitalocean staff are lazy enough to verify my account or maybe because i’m indonesian, and not allowed to use digitalocean service

just apologize?

yeah, the worst provider ever

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I have a same problem now. wtf i’ve just paid $5 but they couldn’t verify my account.

I have a same problem now. wtf i’ve just paid $5 but they couldn’t verify my account.

I have the same problem as well, last year I liked DigitalOcean, but now it became terrible! >_<