Hi,
We reset the root password and now the droplet is not booted, the website is down.
I can’t access the server via ssh?
Thanks.
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Hi @alimustafakhan1,
You can use DigitalOcean’s console to enter your droplet. To find it, go to your Control Panel --> To your Droplet —> Click on the Access menu. In there you’ll see a button that says ‘Launch Console’ click on it, use your root password and you’ll be inside the droplet.
Try restarting the network it’s possible that’s why your website is unreachable.
Hi @alimustafakhan1,
In order to enter the DigitalOcean console, you need to use the root user and root user’s password. You can reset the password again from the Access menu I’ve mentioned earlier in your Control Panel. Once you receive the password there you can use it to connect to the DigitalOcean droplet Console.
Hello there,
You can check our article on How to Upload an SSH Public Key to an Existing Droplet
https://www.digitalocean.com/docs/droplets/how-to/add-ssh-keys/to-existing-droplet/
You can access the droplet from the DigitalOcean console and then temporary enable the PasswordAuthentication on your droplet and access the droplet with a password to upload the ssh-key.
If you haven’t created new pair of keys you’ll need to do that first.
You can enable PasswordAuthentication for your Droplet by modifying your /etc/ssh/sshd_config file. Once set to Yes restart the SSH service and connect via an SSH client for a more stable connection. You can then modify your ~/.ssh/authorized_keys file to add the appropriate public key.
This change can be made from the DigitalOcean’s console. If you’re having issues accessing the console you can then reach to our amazing support team that can help you further with this.
To enable the PasswordAuthentication follow these steps:
sudo nano /etc/ssh/sshd_configPasswordAuthentication from “no” to “yes” and save the filesudo nano ~/.ssh/authorized_keyssudo nano /etc/ssh/sshd_configPasswordAuthentication from “yes” to “no” and save the fileYou can then upload the key using this command:
ssh-copy-id -i ~/.ssh/mykey user@droplet
Hope that this helps! Regards, Alex
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