We do not place any type of blocks or restrictions on this type of communication. What error are you receiving when this occurs?

This is the error message (Alibaba error code: -1 - no response from alibaba Api!).

when i asked the plugin creators, they told me that their plugin is tested on too many server and working as expected.

and i have to contact my hosting to enable this link, this is the message from their support

( Please contact your webhost and ask them to enable external connection to webservices.alibaba.com )

@navarisun - Are you sure it’s not api.alibaba.com?

yes they told me so, the creators of the plugin

Hello,

can anybody please help me about this issue,

i have tested the plugin and it’s successfully working everywhere except for the digitalocean server ??!!

still struggling with the issue, any help pls