Alibaba and digitalocean don't work together

July 25, 2016 2.5k views
WordPress
navarisun
By:
navarisun

Hello,

i’m using wordpress + woocommerce to build an online shop, i’m depending on 2 modules to import products from both Amazon and Aliexpress.

both modules are using wp_remote_get() method to import the products and images.
wp_remote_get() work successfully with Amazon module, but it gives error when it comes to Alibaba.

does digitalocean forbid communicating with Alibaba api, or what can i do to get it work ??

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6 Answers
ryanpq MOD July 25, 2016

We do not place any type of blocks or restrictions on this type of communication. What error are you receiving when this occurs?

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navarisun July 25, 2016

This is the error message (Alibaba error code: -1 - no response from alibaba Api!).

when i asked the plugin creators, they told me that their plugin is tested on too many server and working as expected.

and i have to contact my hosting to enable this link, this is the message from their support

( Please contact your webhost and ask them to enable external connection to webservices.alibaba.com )

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gndo July 25, 2016

@navarisun - Are you sure it’s not api.alibaba.com?

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navarisun July 25, 2016

yes they told me so, the creators of the plugin

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navarisun July 31, 2016

Hello,

can anybody please help me about this issue,

i have tested the plugin and it’s successfully working everywhere except for the digitalocean server ??!!

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navarisun October 22, 2016

still struggling with the issue, any help pls

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