prommanow
By:
prommanow

Can I restore my account which I deleted yesterday?

July 7, 2017 221 views
MySQL

I was attempting a migration, it seemed to go through fine, but having some issues now. Wanted to retry the migration but I need my account restored to do this. Is this possible?

2 Answers

Hi @prommanow

If you have deleted your account and it's droplets, then there is very little chance to recover it again. But you can try to contact Support via this form and remember to include as many account details as possible:
https://www.digitalocean.com/company/contact/

@prommanow

Unfortunately, if your account is physically deactivated, an action that removes Droplets, Snapshots, Backups, Volumes, etc -- we would not be able to recover the data for you. The destroy action is a non-reversible action (even on our end).

If your account was not deactivated and you had either snapshots or backups on the account, those could be used to redeploy from the point in time when they were last generated. If you're not seeing those as available, the only way to rebuild would be to manually set up new Droplets and then add your data back where needed.

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