Hello,

I would recommend starting with a traceroute from your PC to the droplet:

traceroute your_droplets_ip_here

That way you should be able to figure out if your connections are getting to the droplet at all.

Also, could you share the following:

• What is the firewall that you are using?

• Can you share the firewall rules that you currently have?

• What is the exact error that you get when you try to SSH to the droplet?

• Are you trying to login with the root user and do you have your SSH key uploaded already?

• What is the OS that you are using?

Regards,
Bobby