Can someone take a look at my ticket #1169264

February 21, 2018 460 views
DigitalOcean Ubuntu

I did not get response for several hours, can someone please take a look at #1169264 ???

1 Answer

Hi there @yommu,

Sorry for the very delayed response here!

In our public community, we aim to answer open questions about anything SysAdmin, DigitalOcean and beyond. However, we make every attempt to keep personal information safe and so don't ever access personal account information here. This means we can't provide help with any account or billing-related issues.

I've asked our amazing support team to check your ticket and it looks like this has since been resolved. If you need any further account help, please reach out to our amazing support team who will be more than happy to assist you with your account issue! :)

https://www.digitalocean.com/company/contact/#support

Hope that helps!
- Matt.

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