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Can't access DigitalOcean server from Kazakhstan. Please help!

Posted July 23, 2020 412 views
DNS

Can’t access DigitalOcean server from Kazakhstan via SSH. Creating new droplet solves problem but after 30 min it’s also goes down and SSH is not accessible anymore. Connection time out always. If there’s smth that Kazakhstan government blocking access. Please help!

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arlan
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arlan

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alexdo July 23, 2020

Hi, @arlan

Have you tried to access the droplet via VPN or from another server in order to make connection outside your country to test if the issue is only when you try to access the droplet from Kazakhstan?

Also if the droplet goes down after 30 minutes are you able to confirm it’s offline from your DigitalOcean control panel? If that is the case you try to reboot the server or power it on if it’s offline.

If the issue persists I will recommend you to reach to our amazing support who will be more than happy to assist you with your issue.

Let me know how it goes.

Regards,
Alex

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