Report this

What is the reason for this report?

Can't access my domain

Posted on March 28, 2024
hanz

By hanz

I bought a domain on godaddy and change nameserver to digitalocean and I cant access my domain now. It says the site can’t be reach. But I can ping the domain and its IP.



This textbox defaults to using Markdown to format your answer.

You can type !ref in this text area to quickly search our full set of tutorials, documentation & marketplace offerings and insert the link!

These answers are provided by our Community. If you find them useful, show some love by clicking the heart. If you run into issues leave a comment, or add your own answer to help others.

Hey,

Keep in mind that after changing your nameservers, DNS propagation can take up to 48 hours. During this time, your domain might not be consistently reachable as the changes propagate throughout the internet.

You can use this tool provided by DigitalOcean to check the current status of your DNS propagation: DigitalOcean DNS Tool.

Next, ensure that you’ve added your domain to your DigitalOcean dashboard. If it’s not added, the DNS settings won’t take effect. Once added, verify that your A record is pointing to the correct IP address of your DigitalOcean droplet. The A record is crucial as it directs your domain to the server’s IP address.

Additionally, it’s good to check if you have any firewalls or security settings that might be blocking access to your domain. Make sure your server is configured to respond to requests on the standard web ports (80 for HTTP and 443 for HTTPS).

If after 48 hours your site is still not reachable, feel free to share more details about your setup and I will be happy to help further.

Best,

Bobby

Heya, @hanzcrab

You can ensure that the DNS is set correctly. Also, DNS changes will take some time to update, this can take up to 24 hours, but usually all is good within few hours.

Our DNS lookup tool can help you to check all the DNS settings for your domain name:

https://www.digitalocean.com/community/tools/dns

Regards

The developer cloud

Scale up as you grow — whether you're running one virtual machine or ten thousand.

Get started for free

Sign up and get $200 in credit for your first 60 days with DigitalOcean.*

*This promotional offer applies to new accounts only.