Question

Can't connect to MySQL instance in managed databases

Posted on August 21, 2019
MySQL DigitalOcean
Asked by jhazel

Managed MySQL instances were just released yesterday so I decided to spin one up to test it out. I have not been able to connect to the instance using any tool at my disposal. Running OSX 10.14.6

Sequel Pro (nightly build) produces this error: MySQL said: SSL connection error: socket layer receive error
TablePlus produces this error: SSL connection error: error:00000005:lib(0):func(0):DH lib
MySQL cli using this command

mysql -u doadmin -*********** -h db-mysql-***-71474-do-user-******-0.db.ondigitalocean.com -P 25060 -D defaultdb

produces this error: ERROR 2026 (HY000): SSL connection error: error:00000000:lib(0):func(0):reason(0)

What is required in order to connect to this database? I’ve downloaded the CA Cert that was provided. I’ve installed that via Keychain. I’ve also provided it to Sequel Pro and TablePlus in the proper fields on the login dialogs. What am I missing? This doesn’t seem to be addressed in the connection docs (https://www.digitalocean.com/docs/databases/mysql/how-to/connect/) or the troubleshooting docs (https://www.digitalocean.com/docs/databases/mysql/resources/troubleshoot-connections/).

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jhazel • August 22, 2019

Accepted Answer

Answer: Okay I think I’ve gotten to the bottom of this. I can’t edit my original question but leaving this here in case someone else runs into it.

The use of the non-standard port must have been blocked on my network. After changing networks and verifying the port is open, it now connects. So I’ve learned from this:

This cryptic error that MySQL cli gives you might indicate a blocked port: ERROR 2026 (HY000): SSL connection error: error:00000000:lib(0):func(0):reason(0)
There is a (minor) bug in TablePlus 2.8.1 when connecting with ssl. If the connection is initially blocked like it was in my case, the saved instance of that connection will be fubared even if you move to a good network. You have to create a whole new connection and enter credentials and cert again.
Sequel Pro (build 5446): As far as I can tell at the moment, it simply does not work with DO managed databases. Always returns an unknown SSL error.

brunokakele • December 20, 2019

Updating the mysql-client worked for me.

mysql -V
mysql  Ver 14.14 Distrib 5.7.28, for Linux (x86_64) using  EditLine wrapper

(It was using the 5.7.27 previously)

vidda22 • September 11, 2019

@PHF, @jhazel, I have tried the latest sequel pro build (https://sequelpro.com/test-builds) and it does not work. I used TCP/IP connection with the SSL enabled and passing ca-certificate.crt to it.

Would be lovely to see some good alternatives or ideas for what to try to have Sequel Pro connecting :/